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Santa Cruz Bicycles and Cervélo Cycles / Pon.Bike Performance GmbH: EMEA Customs Specialist (m/f/d) (Mainz, Rheinland-Pfalz, DE)

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We are looking for an enthusiastic EMEA Customs Specialist (m/f/d) at our European headquarter in Mainz-Mombach, Germany. This is an exciting opportunity to join our growing team in a fast-paced and high-growth business.

As EMEA Customs Specialist you will report directly to the Operations Director EMEA and work closely together with various internal and external interfaces. This offers a great opportunity to work cross-functional and gain valuable insight and a network across the whole company.

You will be responsible for outbound and inbound customs processes and the key person who drives and supports various activities to ensure a state of the customs process.

We are looking for somebody with experience with international customs, preferably within the outdoor industry, who has a passion for bikes and helping people.

Duties and responsibilities include the following (other duties may be assigned):

  • The Customs Specialist will be responsible for all import and export customs processes and is the key person who drives and supports various activities to ensure a state-of-the-art customs process
  • Ensure a robust and legally compliant outbound and inbound customs process in close cooperation with internal and external stakeholders including authorities (AEO licenses, assembly licenses EU Commission)
  • The application and monitoring of customs licenses
  • Contact person for future customs audits and all relevant audits concerning
  • Supervision of tariff classification and classification of goods and technologies and maintaining this data in the ERP system
  • Coordination and monitoring of export control issues (embargo provisions, lists of goods, personnel control, processing of hit lists from sanctions list screening, use control, etc.)
  • Compilation of various customs statistics for external stakeholders including authorities
  • Drive problem solving concerning overarching customs and foreign trade issues and provide sustainable solutions
  • Set up all systems and processes to optimize customs and import duties, reduce risks associated with customs matters considering local specifics
  • Build a strong relationship and close collaboration with customs authorities and internal stakeholders
  • Support Logistics Outbound activities including dispatch and transport
  • Conduct customs trainings and promotion across the company, if necessary

Competencies and Requirements:

  • Minimum 3 years of customs experience specific to processes and regulations, preferably in the bike or outdoor industry
  • Successfully completed degree in business administration, logistics or a similar field of study or education
  • Profound knowledge in Logistics and supply chain
  • Strong operational and technical skills in the field of Customs
  • Thorough knowledge of origin and value provisions, customs laws and regulations, and other export documents both internationally and nationally
  • Proven experience in drafting electronic transport declarations and declarations for importing and exporting (including experience with preferential arrangements)
  • Attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
  • Willingness to take ownership and to transfer improvement ideas into reality
  • Team player with analytic problem-solving skills and a high customer focus
  • Proficient in German and English verbally and in writing
  • Expert in professionally communicating clearly and concisely with 3rd party logistics partner and internal departments
  • Ability to self-manage time and prioritize tasks successfully
  • Experience creating professional relationships and providing excellent customer service to clients
  • Ability to give presentations / updates on the outbound logistics processes and issues
  • Ability to work professionally with coworkers in a collaborative and open environment
  • Ability to proactive problem solve and suggest recommendations for improvement

What we offer you:

  • A great team
  • We remunerate you in line with the market
  • You are part of a growing industry
  • Opportunity to work in a relaxed environment and are surrounded by passionate cyclists

Please apply with your cover letter and resume in English.

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